Read-only
Team Rollup
Team headline
Hour-weighted utilisation, unique pipeline, and customers covered
Top Customers
Global top accounts, de-duplicated across the team
Utilisation bands
Member by week. A rate on a threshold stays in the lower band.
Members
Click a person to open the member view
Case flow
Assigned, closed, and open by week, hours by type, and open-case aging
Executive Summary
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Capacity & Utilization · FY-to-Date
Capacity Utilization
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Real work hours ÷ working-day capacity (leaves removed from both sides). Industry-standard benchmark.
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Commitment Index
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Includes 8h baseline credit for leaves & weekends, plus any work done on those days. Reflects effort beyond expected schedule.
4-week trailing —
Target 80%
Investment Mix
How invested time was distributed across self-development, internal/team, and leave. The amber row surfaces hours worked while flagged as on leave — a commitment signal beyond utilization.
Monthly Utilization vs Target
Each bar = month · color = status zone · dashed line = 80% target
Daily Utilization · Last 60 Working Days
Target zone shaded · area shows productive %
Executive Snapshot · FY-to-Date
Pre-Sales Influence
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hours invested in deal-making
Strategic Focus
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Pipeline Influenced
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across unique projects
Customers Touched
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distinct accounts engaged
Crisis Response
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firefighting + incident mgmt
Showcase Outcomes
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customer-facing wins this FY
Where the Time Went
Category Mix
All FY27 hours by category
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total hours
Monthly Composition
Stacked, by category — month-over-month trend
Strategic Investment Trend
Strategic share of productive hours, month-over-month · target band 25%
Customer Coverage
Top Customers (by hours)
Bar shade reflects pipeline value · excludes Internal / Multiple / Leave / Case-Queue
Top Customers
Global Top Accounts
Cases flagged as top accounts, plus matched meeting hours
Operational Tempo
Weekly Utilization
Productive hours vs 40h capacity
Customer Engagement Velocity
Distinct accounts per week
Pipeline Lens
Pipeline by Phase
Total project value influenced (unique projects)
Top Engagements by $ Value
Project value ranking
Pipeline Efficiency
Hours invested vs deal value · top-left = high leverage · log-scaled $
Opportunity ACV
Influenced opportunity value
Distinct opportunities touched in the period
Week in Review
This week — Mon to Sun
Top entries per day · sourced from Logs_FY27
Pulse
Management Observations
Auto-generated narrative — strategic ratio, after-hours, crisis load, coverage
Open Action Items
Projects with pending follow-ups · sorted by last touch
Follow-ups
Open follow-up actions
Overdue first
Enablement
Sessions delivered — customer & internal audiences
Security/privacy enablement work · sourced from
-enb codes, "Enablement" project names, and notesAudiences engaged
Recent sessions
Accolades & Recognition
Awards, recognitions, and certifications earned in FY27
Sourced from Task_DB rows tagged as awards / recognitions
Outcomes & Narrative
Showcase Highlights
Standout outcomes worth surfacing
Key Challenges Navigated
Documented friction points + how they were resolved
Recent Activity
Last 30 entries
Click a column header to sort · ⓘ = inferred from notes · ✦ = worked while on leave